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How to Delete Macy’s Account: Everything you need to know!

Macy’s is one of the largest department stores in the United States, offering a wide range of products, from clothing and beauty to home décor and appliances. While many customers enjoy shopping at Macy’s, some may find it necessary to delete their account for various reasons. Whether you’re looking to cut down on online shopping or want to protect your personal information, deleting your Macy’s account is a simple process. In this article, we will provide you with a step-by-step guide on how to delete your Macy’s account.

Step 1: Log in to your Macy’s account

The first step in deleting your Macy’s account is to log in to your account. Visit the Macy’s website and click on the “Sign In” button located in the top right corner of the page. Enter your email address and password to log in to your account.

Step 2: Go to Account Settings

Once you have logged in to your account, click on the “Account” button located in the top right corner of the page. From the drop-down menu, select “Account Settings.”

Step 3: Click on “Delete Account”

In the Account Settings page, scroll down to the bottom of the page and look for the “Delete Account” button. Click on this button to start the process of deleting your Macy’s account.

Step 4: Confirm your decision

After clicking on the “Delete Account” button, you will be asked to confirm your decision. Macy’s will remind you that deleting your account is a permanent action and cannot be undone. If you’re sure you want to proceed, click on the “Confirm” button.

Step 5: Provide Feedback (Optional)

Macy’s will ask you to provide feedback on why you’re deleting your account. This step is optional, but providing feedback can help Macy’s improve their services for future customers.

Step 6: Click on “Delete Account” again

After providing feedback (or skipping the step), click on the “Delete Account” button one last time to complete the process. Macy’s will send you an email confirming that your account has been deleted.


Deleting your Macy’s account is a simple process that can be done in just a few steps. By following this step-by-step guide, you can easily delete your Macy’s account and remove your personal information from their database. Remember, deleting your account is a permanent action, so make sure you’re sure about your decision before proceeding.

Frequently Asked Questions:

Q: Can I delete my Macy’s account on the mobile app?

A: Yes, you can delete your Macy’s account on the mobile app by following the same steps as on the website.

Q: Will deleting my Macy’s account delete my Macy’s credit card?

A: No, deleting your Macy’s account will not delete your Macy’s credit card. You will need to contact Macy’s customer service to cancel your credit card.

Q: Can I reactivate my Macy’s account after I delete it?

A: No, once you delete your Macy’s account, it cannot be reactivated. You will need to create a new account if you want to shop at Macy’s in the future.


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