Before we get into the steps for clearing Microsoft Teams cache, let us first define what a cache is and why it matters. A cache is simply a temporary storage location that stores frequently accessed data to reduce retrieval times. In Microsoft Teams’ case, this cache stores various types of media like images, sounds and videos which help boost performance within the app. However over time this cache may become cluttered which could cause issues like slow performance, login issues and error messages.
Step-by-Step Guide on How to Clear the Microsoft Teams Cache on Windows 10
Here are the steps you need to take in order to completely delete Microsoft Teams cache on Windows 10:
- Exit Microsoft Teams by right-clicking its icon in your system tray and choosing “Quit”.
- Press “Windows key” + “R” on your keyboard to open “Run” dialog box.
- Type in “%appdata%MicrosoftTeams” into text field and hit enter.
- To open the “Teams” folder, select all files and folders except for the “packages” one.
- Press “Delete” on your keyboard to delete all selected items.
- Return to the Run dialog box by pressing either “Windows key” + “R” on your keyboard.
- Type “%LocalAppData%MicrosoftTeams” into the text field and press enter.
- This will open up the “Teams” folder under LocalAppData directory. Select all files and folders inside this folder except for the current one.
- Press the “Delete” key on your keyboard to permanently delete all selected files and folders.
- Open Microsoft Teams again and log in again.
Conclusion
Clearing the Microsoft Teams cache on Windows 10 is a straightforward process that can help fix various issues, such as slow performance, login issues and error messages. By following the instructions provided in this article, you’ll be able to clear out your cache and get back to using Microsoft Teams without any hassle.
We hope this guide has been of some assistance in resolving any cache-related issues you may have encountered while using Microsoft Teams. If you have any further queries or issues, please don’t hesitate to contact Microsoft’s support team for assistance.
