If you use Facebook Messenger, chances are you’ve encountered a switch account issue that is frustrating and prevents accessing messages. There are various solutions to fix the problem and we have put together this article as a step-by-step guide on how to resolve a Facebook Messenger switch account problem.
Sign Out All Accounts
One way of solving the switch account problem is to log out of all Facebook and Messenger accounts simultaneously. Here’s how:
Launch the Facebook app and tap the three horizontal lines in the top-right corner.
Scroll down and tap “Log Out.”
Repeat steps 1 and 2 for Messenger.
Sign into Messenger using the account you want to use.
Clear Cache and Data
If signing out of all accounts has not solved your issues, attempting clearing both cache and data for both Facebook and Messenger might help. Here’s how:
- Locate and launch the Settings on your Android device.
- Click “Apps” or “Application Manager.”
- Scroll down and tap “Facebook” and “Messenger.”
- Simply navigate to “Storage,” then tap on “Clear Cache.”
- Tap “Clear Data” and confirm.
- Launch Messenger and log into it using the account that will serve as your default.
Update Facebook and Messenger
If clearing cache and data doesn’t fix the issue, try updating both Facebook and Messenger to the latest versions. Here’s how:
- Launch the Google Play Store app.
- Touching three horizontal lines in the top-left corner.
- Locate Facebook and Messenger among your list of apps, then tap “Update.”
- Launch Messenger and login using the account that will serve as your base of operations.
Uninstall and Reinstall Facebook and Messenger
If none of the previous approaches have worked, try uninstalling and reinstalling both Facebook and Messenger to see if this helps. Here’s how:
- Navigate to the Settings on your Android device.
- Click “Apps” or “Application Manager.”
- Scroll down and tap “Facebook” and “Messenger.”
- Tap “Uninstall” and confirm.
- Launch the Google Play Store app.
- Find Facebook and Messenger among the list of apps, and tap “Install” next to each.
- Launch Messenger and sign in using the account that will serve as yours.
Conclusion
Facebook Messenger switch account problems can be frustrating, but there are ways to address them. Try signing out of all accounts, clearing cache and data, updating both apps or uninstalling and reinstalling both applications to see if this helps with accessing messages again. By taking these steps you should find resolution for this issue and gain back your ability to communicate.
